Privacy policy

tekda provides retail analytics, AI and IT services. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Details you give us through the contact form or by email: your name, email address, company and the message you write.

Technical information your browser sends when you visit, such as your IP address and browser type, which our hosting provider may record in server logs.

To reply to your enquiry, prepare proposals and run our business. We do not sell personal information and we do not use it for advertising.

Service providers that help us run the website and our email, such as our hosting, form-processing and email providers. They may use the information only to provide their service. We do not share it with anyone else unless the law requires it.

Some of these providers may store or process information outside Australia, including in the United States. Fonts on this site are loaded from Google Fonts, so your browser contacts Google when you visit.

We do not currently use advertising or tracking cookies. If that changes, we will update this policy.

We take reasonable steps to protect personal information from misuse and unauthorised access. We keep enquiry details for as long as we need them to respond and to follow up on a working relationship, then delete them.

Data we receive from clients while delivering projects, such as sales and product data, is handled under our agreement with that client and is not covered by this website policy.

You can ask to see the personal information we hold about you, or ask us to correct it, through our contact page.

If you are not happy with how we handled a concern, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

We may update this policy from time to time. The date at the top shows when it was last changed.